Help

← Back to the app

Everything about using KiddoCue: how things work, and who can see what.

🚀 Getting started

🎬 How-to videos

Short videos of what KiddoCue can do. In the app they’re under ☰ → ❓ Help → 🎬 How-to videos, each with a “Try it” button. You can also watch them all on our YouTube channel.

⏱️ Get started in 1 minute
✨ Just ask Cue
📅 Your whole week in one place
🏠 See what your kids see
💊 Never miss a dose
Create your family
  1. Open KiddoCue and tap Sign up.
  2. Add your first name, your email and a password. That’s it: you log in with your email.
  3. Look around, then add your kids’ first names when you’re ready (👪 Family & people → + Add a child), and change your family name there too.

Then follow the Get set up checklist on Today: it walks you through the next steps.

Finding your way: the 4 tabs at the bottom

Every tool is under ☰ (top left), and 🔎 finds any of them by name. 👪 Family & people (your partner, kids, connected and trusted families, classes and groups) is in ☰ and ⚙️ Settings. Tap your name (top right) for ⚙️ Settings, help and log out. In ⚙️ Settings, the look, emoji, app lock, password and recovery code are under More settings.

New and not connected yet? In 👪 Family & people, join your child’s class or team, or invite a family.

Add your partner (the other parent)
  1. Go to 👪 Family & people → + Add a parent → Send to partner and text them the link.
  2. They tap it, add their name, email and a password.

You both see the same kids, posts, requests and chats. Each of you gets your own notifications. The link works once, for 48 hours.

Connect with other families

When a family joins from your link you get a notification and a 🎉 The Smiths joined! card at the top of 👪 Family & people for a week, with 👋 Say hi. The family who joined sees “You’re connected with…” the same way.

Only families you’re connected with see your kids and posts. You can remove a connection anytime with ✕ in 👪 Family & people.

📘 Invite on Facebook (👪 Family & people → Other families) copies a ready-made post with your invite link and opens Facebook: paste it and post. Friends who join through your link are connected with you automatically.

Add KiddoCue to your Home Screen

iPhone / iPad: open the site in Safari → tap Share → Add to Home Screen → Add. Then open KiddoCue from your Home Screen and log in again (iPhone keeps it separate from Safari).

Android: tap Install when Chrome offers it, or the ⋮ menu → Add to Today screen.

On iPhone this is needed for notifications.

Turn on notifications

Tap Turn on in the Home checklist, or ⚙️ Settings → Notifications, and allow them when your phone asks. Tap Send a test to check. Each phone is turned on separately.

✋ How to…

✏️ Choose what’s on your Today screen (weather, Waiting on me, medicine…)

Choose what’s on your Today screen: tap ✏️ Customize Home at the bottom of Home (or ⚙️ Settings → 🏠 Your Home screen) and check off what you want: weather, Today’s Plan, Homework & Practice, the quick buttons, Waiting on me, medicine and the search bar. It only changes your own Home screen. Anything that needs you, like a medicine dose or an RSVP, always shows.

✉️ Write a note to school (absent, leaving early, pickup)

☰ → 🏫 School → ✉️ Note to school. Pick your child and the reason: Absent, Leaving early, Someone else picking up, Going home a different way, Coming in late, or Write my own. Fill in the day, then change any words you like. KiddoCue remembers the teacher’s name for each child.

Tap 🖨️ Print and sign it for the backpack folder, or ✉️ Email it to the teacher. In the iPhone app, Print opens the share menu: tap Print there.

📸 Family moments: the best part of each day, and a grandparents’ link

☰ → 📸 Family moments. Pick who it’s about, write the best part of the day, and add a photo if you like. Only your family sees it. Each evening (7:30 PM to start; change it under 🌙 Evening reminder) you get one nudge for the kids nobody wrote about yet. Kids can answer in 🧒 kid mode with 📸 Best part of my day.

📖 Memory Lane and 📷 Camera (everyone’s camera roll) open from inside Family moments too.

Home shows today’s moments and 🗓️ On this day: what you wrote a month ago and a year ago.

👵 Grandparents’ window: tap Make a grandparents’ link and send it. They don’t need the app or an account. The first time, they type your 4-number family code (shown under the link; tap Change to pick your own), so a forwarded link alone shows nothing. They see only the moments you mark 👵 and, if you turn it on, the kids’ games and events for the next two weeks. New link makes a new link and code and stops the old ones working; Turn off removes it.

👆 A shared kids’ iPad: they tap their name and they’re in

On the iPad your kids share, sign in, go to 👪 Family & people → 📱 Kids’ own iPads & phones and tap 👆 Make THIS device the kids’ iPad. You’re signed out there, and the iPad shows Who’s using KiddoCue? with your kids’ names.

📋 My Day: chores and a checklist for each child

👪 Family & people → your child → Chores. Add things like “Make my bed” or “Feed the dog”, and pick Every day, School days, Certain days or Just today.

In 🧒 kid mode (or on their own iPad), your child taps 📋 My Day. They see today’s calendar (just their things and family things) and their list, and tap each one to check it off. They can add their own for today too. When the whole list is done, you get a ✅.

Change the order anytime: press ⋮⋮ and drag a chore up or down (in Chores, or on your child’s My Day).

Practice this week’s spelling words

☰ → 📚 Learning → your child → 🔤 Spelling words (it’s in 📝 Homework Checker too). Tap 📷 Snap the list (a photo of the handout, planner or class email) or ✏️ Type them, check the words, then Save. 🧠 Practice → Spelling uses those words all week (it shows ⭐ This week’s words). On Practice and Challenge, your child hears each word and types it (autocorrect is off); Warm-Up is picking the right spelling.

Tap 📣 Share with your child’s class so other parents get the same words without loading them. A child’s own list always comes first.

🎲 Games: the computer, two phones, one game at a time
Check things off Today’s Plan

On Home, tap the circle next to a line in Today’s Plan to cross it off. You see what you started the day with and what’s left. Everyone in your household sees the same ticks, and it starts fresh each morning. Medicine ticks itself when every dose is given.

Don’t want it? ⚙️ Settings → Today’s Plan → uncheck Check things off as we go.

Messages and group chats

Messages tab → + New message. Pick one family, or several for a group chat (you can name it, e.g. “Soccer team ⚽”). Tap ⋯ in a chat to add families, rename, 🔕 mute, or leave. You can message families you’re connected with or in a class with. The grown-ups in each family see the chat.

Birthday, holiday and party invites
  1. ☰ → 🎉 Invites & plans (or the card at the top of 📅 Calendar) → 🎂 New invite.
  2. Pick the type, title, date and time, and place. Tick families, and untick any kids who aren’t invited. Invite all of a class ticks everyone in it.

Closed it by accident? A new invite saves itself as a draft while you type. Home shows 📝 Finish your invite to pick up where you left off (a cover photo needs adding again). Editing an invite you already sent asks before closing without saving.

Guests answer Going / Maybe / Can’t, how many kids, and a note. You see a headcount, can ⏰ remind people who haven’t answered, edit, invite more, or cancel. Each invite has its own group chat and photos, and everyone going gets a reminder the day before.

📸 The party’s group photo

Every party gets a big group photo. Halfway through, the host gets a reminder: tap 📸 Take the group photo on the invite and snap everyone together. It goes at the top of the invite, and every family who came (plus link guests who asked for updates) is told it’s in. Already took it? Tap any photo on the invite and pick Make it the group photo.

Birthdays

Add a kid’s birthday in 👪 Family & people → Edit (month and day; the year is optional and shows their age), and yours in Settings. Birthdays, yours and your connected families’ kids’, are on 📅 Calendar. To plan your kid’s party, tap 🎉 Plan a party in ☰. You get a morning reminder on friends’ kids’ birthdays and 3 weeks before your own kid’s (turn it off in Settings).

Classes and groups
  1. 👪 Family & people → 🏫 Classes & groups → + Start a group (class, daycare, sports team, band & music, scouts, club, faith group, neighborhood…).
  2. For a 🏅 Team, pick the sport (⚾ baseball, 🏀 basketball, 🏈 football, 🏒 hockey, 🩰 dance…). It becomes the team’s icon everywhere. The group’s admin can change it later in the group’s Admin section.
  3. Right after you start it, KiddoCue asks you to share it: 📣 Share the link (pick where: 💬 Text, 📘 Facebook, 💭 Messenger, 📸 Instagram, 💼 LinkedIn, ✉️ Email, 📋 Copy, or 📤 More apps on your phone. Facebook, LinkedIn and Instagram don’t let apps fill in a post, so KiddoCue copies the message for you to paste.) or 🔳 Print a QR code flyer. You can do this anytime later with 📨 Invite families in the group. Each family joins and picks which of their kids are in it.
  4. ➕ Add families you know: families already on KiddoCue that you’re connected with? Open the group → 📨 Invite families → ➕ Add a family you know, tick them and tap Send. They get “Sam added you to Ms. Rivera’s class”; one tap opens it, they pick their kids and they’re in, with no waiting to be let in (even if the group asks new families to wait). Not connected yet? Send them the group link with 📨 Invite families.
  5. A parent who opens the link and signs up goes straight to the class. There they can tap 🤝 Connect with everyone to ask all the families at once (each one says yes or no), or 🤝 Connect on just the families they know. Connected families can send each other party invites and asks for help.
  6. Letting families in: new classes ask each new family to wait until someone lets them in. The organizer sees Let in / No, and any parent in the class can tap I know them. Until then, they see nothing of the class. The organizer can turn this off under Admin.

From the group you can 🤝 Connect with families, post 🙋 We’re free to the whole class, 🎂 Invite everyone, and use the class 💬 group chat. Under ⚙️ Group settings you choose whether to share your phone number and kids’ birthdays with it. The group organizer (whoever started it) can rename it, change the link, or remove a family.

💌 After the party: photos and thank-yous

When your party ends, Home shows 🎈 … is over! with 📷 Add photos and 💌 Say thank you. Photos go to everyone invited. The thank-you (a note that’s already written for you, which you can change) goes to the families who said they were coming, as a notification and on the invite. You can edit it later without sending another notification.

🧭 Get directions to a party or hangout

Wherever there’s an address (party invites, a hangout’s “Where”, and a pickup you’ve taken), tap 🧭 Get directions and pick Apple Maps, Google Maps or Waze. On iPhone, Apple Maps is first; on Android, Google Maps is.

Hosting? Put the venue’s name (like JumpZone) in Place name and the street address in Address, so maps find the right spot.

📍 Address suggestions: start typing in any address box and places pop up, like on a GPS. Tap one (or use the arrow keys and Enter) and the address is filled in. Pick a business like JumpZone and its name goes into Place name too. Don’t see it? Just keep typing: anything you write is fine.

Kid avatars, friends and allergies

👪 Family & people → Edit next to a kid:

Emergency contacts and your phone number

👪 Family & people → 🆘 Emergency contacts: up to two people to call if they can’t reach you. ⚙️ Settings → Your contact info: your phone (shown as Call/Text buttons on hangout and party cards; you can hide it) and email (private: password resets and a link to each new hangout, which you can turn off).

Put KiddoCue on your phone’s calendar

Automatic: ⚙️ Settings → 📅 Put KiddoCue on your phone’s calendar → Add to iPhone / Apple Calendar (or Google, or copy the link for Outlook). Parties you’re going to, help you’ve said yes to and your family’s birthdays show up by themselves, and changes update. Apple checks about hourly; Google can take a few hours.

Your calendar link is private. If you shared it by mistake, tap Reset it.

Weather on Today

⚙️ Settings → ☀️ Weather: type your zip code, or tap 📍 Use my location (your phone asks once; it’s rounded to about 1 km and stays on your phone). Today then shows a 3-day forecast, e.g. “☀️ 75°F · nice for the park” or a rain warning.

📅 Your family calendar

The 📅 Calendar tab at the bottom. Week shows each day; Month shows the whole month with a color for each kind of thing; List shows everything coming up, in order, skipping empty days. Tapping a notification opens the exact thing it’s about, like the game that moved or the ride someone said yes to. Hangouts, parties, rides, activities, half days, birthdays, and anything you add are all there.

Change or remove something: tap it. An after-school activity (like ⚾ Practice) opens so you can edit it or tap 🗑️ Remove.

To have it all on your phone’s calendar too, tap 📲 Put this on my phone’s calendar (the same as ⚙️ Settings → 📅). Changes you make in KiddoCue show up there by themselves. Things you add in your phone’s calendar don’t come back into KiddoCue.

🏠🏠 Two homes (co-parenting)

For children who live between two homes. Each parent keeps their own KiddoCue, and you share only your children’s schedule: not your calendar, messages, families, trusted families, asks or address. Linking doesn’t connect your two families.

  1. It’s off until you need it: on the Family tab, under Kids, tap 🏠🏠 Children split time between two homes? (it turns on by itself if the other parent sends you a link). Then 🏠🏠 Two homes → + Link a child with their other home. Tick the child, or several children who go back and forth together on the same schedule (a child on a different schedule gets their own link). Name your home (“Dad’s house”), and add the schedule if you like.
  2. Tap 📨 Send the link and text it to the other parent. They open it with their own KiddoCue (free), pick which of their children each one is (or add them), name their home, and tap Share the schedule. The link works once, for 7 days.
  3. Schedules: every other week, 2-2-3, weekends at the other home, every other weekend, or pick the days. Set the handoff time and place (“School pickup”). A change only starts once the other home taps OK.
  4. You both see whose day it is (a two-week strip), and your Calendar shows when your child is at the other home. Both homes get a reminder the evening before each handoff.
  5. 🔁 Ask for a day: “Can Ella stay with me Saturday?” The other home taps Yes or Sorry, no. A yes goes on both calendars.
  6. Unlink any time. The other home is told, and the schedule stops being shared. Everything else stays the same.

🙋 Just me (when you two don’t talk): when you link a child, pick 🙋 Just me instead of sharing, or tap 🙋 Just me instead on a link the other parent never opened. You keep the schedule yourself: it changes right away, ✏️ Change a day covers holidays and trades you made by text, and the other parent is never contacted or told anything. Only you see the name you give the other home.

👪 What families see: on either kind of schedule, tap 👪 What families see to let your connected families see which days your children are at the other home (“🏠 Ella is at their other home Fri & Sat”), with an optional line like “To play those days: text her dad, Mike.” It shows on your family in their list. It’s off until you turn it on, and they never see the other home’s name or your schedule details.

🎒 ReadyCheck (everything to bring, wear, buy, sign and pay)

Not just on the calendar. Handled. When you forward a school or team email (📥 Email to calendar), paste one, or snap a flyer (📷 Snap it), KiddoCue also finds what your family has to do to be ready: wear pajamas Monday, buy colored hairspray by Tuesday, sign the field trip form, send $5, and pickup changes like an early dismissal.

📱 Home as app icons and folders

At the top of Home, tap 📱 App icons to see your tools in folders, like the kids’ screen: 🏡 Everyday, 📅 Calendar & School, 🧒 Kids, 👋 Friends & Plans and ⚙️ Settings & More, with Today’s Plan and anything waiting on you still on top. Prefer every icon out in the open? Tap ▦ All apps (or 📁 Folders to fold them back up). Tap 📰 Cards to go back. Each grown-up picks on their own phone.

📁 Your own folders: in App icons, tap 📁 + New folder, name it, pick an emoji and check the apps to put in it. Tap a folder to open it, and ✏️ Edit folder to rename it, change its apps or delete it (the apps go back on Today).

🎓 Show me how (step-by-step tours)

☰ → ❓ Help → 🎓 Show me how (❓ Help is also where you’ll find ✨ Ask Cue, these Help articles and 💡 Suggestion box), then pick one: add to the calendar, check homework, find the learning tools, kid mode, screen time, or the Game Room. Each step lights up the button to tap. Handy for walking a friend through it too.

⏳ Screen Time (daily limit and allowed hours)

🧒 Kids tab → ⚙️ Settings for your child → ⏳ Screen time (or search for it), then turn it on for each child. Change any of it, any time.

🙋 Fun apps ask you first (yes for a while, or after reading)

🎮 Game Room, 📷 Camera and 💬 Messages show a 🙋 on your child’s screen. Learning apps (📚 Learning, 🧠 Practice, 🧩 Puzzles, 🦉 Ask Hoot, 📋 My Day) always open.

🎮 Game Room (you OK what’s on it)

An app on your child’s home screen. Nothing new gets on it unless you say yes. Set it up in ☰ → 🎮 Games & puzzles → 🎮 Game Room.

📴 No internet? Kid games still work

If there’s no internet (in the car, on a plane), KiddoCue opens the games that work offline, as long as it’s been opened on that phone or iPad before.

💛 Today’s affirmation and the Affirmation Box

Every day there’s a new positive affirmation, like “Progress, not perfection.” Grown-ups find today’s at the top of ☰ → 💛 Affirmation Box. Kids see a kid one first thing in kid mode or on their own device (“I can do hard things.”), with 🔊 to hear it read aloud.

📷 Camera (photos and videos)

Just like the camera on your phone: PHOTO or VIDEO (up to 30 seconds), the big shutter button, 🔄 to flip to the front camera, and your last shot in the corner.

📖 Memory Lane (each child’s story)

A keepsake for when they’re older. Kids tab → pick a child → 📖 Memory Lane (or ☰ → 📸 Family moments → 📖 Memory Lane). Each child has their own story, one school year at a time (August to July), with their grade.

🏫 School Center and 📚 Study guides

Everything about your child’s school in one place. Kids tab → School overview (or ☰ → 🏫 School → 🏫 School Center). Pick a child at the top.

📚 Study guides: ☰ → 📚 Learning → 📚 Study guides (or in School Center), tap + New study guide, then snap the study guide the teacher sent home (or notes, or textbook pages), or type what the test is on. Add the test date. In about a minute KiddoCue makes:

📥 Email to calendar

☰ → 📥 Import dates → 📥 Email to calendar (or Add event → “Got a school or team email with dates?”). Your family has its own email address. Forward school newsletters, coach and band emails, or appointment confirmations to it, and in about a minute you’ll both get “📥 3 dates found”. Tap it, check the list (fix or untick anything), and tap Add. Nothing goes on the calendar until you do.

☀️ Morning summary

Each morning (6:45 AM to start) you get one notification with what’s on today: the calendar and who’s driving, medicine, and a heads-up when someone needs a packed lunch. Nothing on today? No message. It’s part of ✨ Cue Ahead: turn it on or off and change the time in ⚙️ Settings → 🌙 Quiet hours & what you hear about → ☀️ Morning summary (tap 👀 See today’s for a preview). Each parent has their own setting.

📚 Learning: every learning tool in one place

☰ → 📚 Learning (pick your child at the top), or 👧 Kids tab → your child → 📚 Learning. Both show the same tools for that child. Your child finds theirs in 📚 Learning on their kid screen (🦉 Ask Hoot is also on top there). Tools your family has switched off, or that aren’t out for you yet, don’t show. Here’s what each one does:

🌱 Life Skills (feelings and getting along)

☰ → 📚 Learning → your child → 🌱 Life Skills, and tick the topics to turn on. Your child finds them in kid mode → 📚 Learning → 🌱 Life Skills: short “what would you do?” scenarios about the things school skips. Every choice shows what would happen next; a choice that isn’t the best gets a hint and another try.

You see what they picked, with a question to talk it over. It’s for 1st to 5th grade for now, so set their grade on their profile.

🦉 Hoot, your homework helper

☰ → 📚 Learning → 🦉 Hoot, your homework helper (or 👧 Kids tab → 📚 Learning → Hoot). In kid mode or on their own device, your child taps 🦉 Ask Hoot.

🎬 Watch & Practice (video lessons)

☰ → 📚 Learning → 🎬 Watch & Practice (or 👧 Kids tab → 📚 Learning), or in kid mode: 📚 Learning → 🧠 Practice → 🎬 Watch a lesson. Your child watches a short lesson, then tries a few questions on it. It also plays on the family TV.

✏️ Work through homework (one problem at a time)

Snap a photo of homework that isn’t done yet, and KiddoCue turns it into an on-screen worksheet. In kid mode (or on their own iPad), your child taps 📚 Learning → ✏️ Work through homework → 📸 Snap my homework. You can snap it for them too: ☰ → 📚 Learning → ✏️ Work through homework → ✏️ Snap homework for …

📸 Homework Checker

☰ → 📚 Learning → 📝 Homework Checker (or 👧 Kids tab → 📚 Learning → Homework Checker, or 📝 Homework on Today). Pick your child, then tap 📸 Check their homework and take a clear photo of one page, straight on.

🧠 Practice (math, spelling, reading and more)

On your child’s own iPad or phone, or in kid mode, they tap 🧠 Practice and pick a subject. Each set is 10 quick questions at their grade (set it on their profile: 👪 Family & people → tap your child → 🎒 Grade).

🌱 📘 🚀 Practice levels, stars, badges and rewards
📊 How much they practiced, and time on homework

☰ → 📚 Learning → pick your child → 📝 Homework Checker. 📊 Progress shows Today or This week (since Sunday):

🛡️ Running a troop, team or club (leaders)

Whoever starts a group is its organizer. A new group starts simple: invite families, send an announcement, and + Add something (a meeting, to-do, sign-up, day off or photos). Each kind gets its own section on the group once there’s one. The rest is under ⚙️ Group settings → 🛡️ Organizer tools:

🤝 Trusted families

Your go-to families: neighbors, or the family whose kid is at gymnastics with yours. 👪 Family & people → 🤝 Trusted families → + Add a trusted family.

💛 Ask for help: a ride, someone to watch your kid, or a pickup

☰ (top left) → 💛 Ask for help (or 💛 Ask them on a trusted family). Pick what you need:

It goes to your trusted families (or all your families, or just the ones you pick), up to two weeks ahead. They can say 💛 Yes, happy to help or Sorry, not this time, with no pressure. The first yes has it, you get their name and number, and everyone else hears it’s all set. If everyone says sorry, tap 💛 Ask more families.

The family helping sees your number, your kids’ allergies and your emergency contacts, and taps ✅ Dropped off, ✅ They’re here or ✅ Picked up. Sorted it out yourself? Tap Never mind and we’ll let them know.

🧒 Kid mode: hand your kid the phone

Kids tab → pick your child → 📲 Open (their name)’s Kid Mode at the top (or ☰ → 📲 Kid Mode, which opens Who’s playing?) and hand over your phone. The first time, you pick a 4-digit grown-up code on that phone. To get back out, tap 🔒 Grown-ups and type it. Your kids can’t answer reward requests, change settings or read your messages without it. Forgot the code? Use your password lets you pick a new one.

Kid mode is a friendly lock, not a security lock. It stays on if the app is closed and reopened.

📅 The week: activities and groceries

📅 Calendar → Week shows Monday to Sunday: each kid’s activities, parties, asks for help, birthdays and your own events. Nights with something at dinnertime, or two or more things, get a 🏃 Busy night tag.

📷 Snap a schedule or appointment card

At the pediatrician, dentist or barber? Snap the appointment card before you leave. KiddoCue fills in the day, time, place and what it is (🩺 checkup, 🦷 dentist, 💇 haircut), and ticks the kid if the card has their name. Check it and tap Add.

📅 Calendar → 📷 Snap a schedule (or + Add → 📷 Snap a schedule). Take a photo, a screenshot of your team app’s schedule or the paper one, or pick a PDF from the league’s email. In about 30 seconds you’ll see every game and practice it found.

🔗 Follow a team or school calendar (updates by itself)

Most team apps and many schools have a calendar link:

Copy the link (it usually starts with webcal:// or https://). Then 📅 Calendar → 🔗 Team & school calendars (or + Add → Or follow a team or school calendar link), pick ⚽ A team or 🏫 A school, paste it, and pick which kids and a reminder.

📱 Your kid’s own iPad or phone

Wi-Fi only is fine. No code: on the kid’s device, open kiddocue.com or the KiddoCue app, sign in as yourself, then tap Family → 📱 Kids’ own iPads & phones → 📲 This is Ella’s. You’re signed out there, and it opens straight to Ella’s KiddoCue from then on.

With a code (for a device that isn’t in your hand): on your phone, tap + Code for Ella’s in the same place. On the kid’s device, tap 🧒 This is my child’s iPad or phone and type the code (or scan the QR code). The code works once, for 15 minutes.

🎲 Games

☰ → 🎮 Games & puzzles → 🎲 Games. Turn on games and pick which ones your kids may play: tic-tac-toe, connect four, checkers and ♟️ chess.

✖️ Canceling (and saying why)

When you cancel a hangout, a ride you asked for, or a ride you said you’d give, KiddoCue asks why: 🤒 someone’s sick, 📅 plans changed, 👍 got it covered, or something else, plus an optional note. The other family sees it in the notification, so nobody has to text back and forth. You can skip the reason too.

💊 Medicine reminders

☰ (top left) → 💊 Medicine → + Add a medicine. Pick who it’s for (a kid or a parent), the medicine, how much and a note if you like (“with food”), the times (8 AM and 8 PM), which days, and for how long: a set number of days (a 10-day antibiotic), until a date, or ongoing.

Only your family sees medicines. They’re never shared with other families. KiddoCue helps you coordinate and reduce missed or double doses, but it can’t guarantee them: always follow your doctor’s or pharmacist’s directions.

🍎 School menu: what’s for lunch, and who needs a home lunch

☰ → 🏫 School → 🍎 School menu.

  1. Add the menu once a month, whichever way is easiest: 🔗 Paste a link to the menu on the school’s website (copy it from the address bar; a PDF link works best), a 📷 Photo or PDF of the breakfast and lunch menu, or 📋 Paste the text from the school’s email or website. Check a few days, pick who eats at that school, and tap Save the menu. Kids at different schools? Add each school’s menu.
  2. 🤝 Share it with the class: when you save the menu, tick your kid’s class (it’s ticked for you). Every family in that class gets the menu on KiddoCue automatically, including families who join later, and only one parent has to add it each month. They see just the menu; who won’t eat what stays with each family.
  3. Who won’t eat what: tap a kid on each food they won’t eat (👎). “Pizza” covers every pizza on the menu. You only do this once; new foods on next month’s menu show up marked New.
  4. That’s it. Each school day says 👍 School or 🥪 Home lunch for each kid. When there’s a choice of lunches, one they’ll eat is enough. Tap any day to switch it (“Ella is trying the pizza”).

Home’s 📅 Today card shows today’s lunch (tomorrow’s after 3 PM, Monday’s over the weekend). The evening before a home lunch day you get one notification. 🛒 Add home lunches to the grocery list adds the week’s home lunches. No-school days on the menu, and your class’s days off, need no lunch.

Only your family sees this. The menu is read by Anthropic’s Claude and isn’t kept by KiddoCue.

📋 Caregiver notes for a sitter or grandparent

☰ (top left) → 📋 Caregiver notes (it used to be called Care Instructions). Save what someone watching your kids needs to know, once, and keep it up to date:

Before a night out or a trip, tap 🖨️ Create care sheet, pick who’s being watched (and tick door and alarm codes if you want them on it), preview it, then print it or tap 🔗 Share a link instead. The link works on any phone with no app, ends on its own after 1 to 30 days, and you can turn it off any time.

Grown-ups in your family all see the same notes. There are no separate sitter accounts: the share link is how a sitter sees them.

✅ The family to-do list

☰ (top left) → ✅ Tasks → ✅ To-dos. Errands, calls and things to fix that everyone in your household shares. Add several at once (“dry cleaning, oil change”), pick who it’s for (they get a notification), check things off, and text the list to anyone. Only your family sees it.

🏫 Half days and days off (and who can watch the kids)

Open your class → + Add something → 🏫 Day off (or + Add under 🏫 Half days & days off once there’s one). Pick half day (and when school lets out) or no school. It goes on the calendar of every family in the class, and they get a heads-up.

🔒 Who can see what

KiddoCue is for families who already know each other. Here’s exactly who sees each thing:

WhatWho can see it
Kids’ names & avatarsYour family, connected families, and the classes/groups you put them in
Kid photosYour family and connected families
Kids’ birthdaysYour family and connected families; a class only if you turn it on for that class (month and day)
⚠️ Allergies & medicalOnly the family who has your kid: a family deciding on your hangout request, the hangout host, or a party host after you RSVP going/maybe. Never your whole list, never a class, never in notifications, chats or calendars
🆘 Emergency contactsOnly the family who has your kids, from 3 hours before until 3 hours after the hangout or party, and the family helping with your kids when you ask for a ride, drop-off or pickup
📱 Your phoneThe other family on a hangout with you, and the host or families coming to a party with you (Call/Text buttons). A class only if you turn it on. You can hide it completely
📧 Your emailNobody. Only used to send you a reset link
📷 Hangout photosThe parents of the two families on that hangout
🎈 InvitesThe host and invited families (guests don’t see the guest list)
💬 MessagesThe families in that chat
👟 After-school activities & grocery listYour family only
📅 Calendar linkAnyone you give it to, so keep it private (you can reset it)
📍 Location (weather)Stays on your phone; only a rounded version goes to the weather service. Our server never sees it

More detail in the Privacy page.

🔔 Notifications

What will I get notified about?
Quiet hours and fewer alerts

⚙️ Settings → 🔔 Alerts:

To quiet one chat, open it → ⋯ → 🔕 Mute.

Buttons on notifications

On Android and computers, notifications have buttons: Going / Can’t make it, and Reply for messages. iPhone doesn’t show buttons for web apps yet, so tapping the notification opens the right screen instead.

🔐 Account

I forgot my password

On the login screen tap Forgot password?, then:

Tip: make a recovery code now (⚙️ Settings → 🔑 Recovery code) and keep it in your notes.

Change my password

⚙️ Settings → Change password. Your other phones and computers get logged out.

Delete my account

👪 Family & people → bottom → Delete account (needs your password). Choose just your login (if another parent stays) or your whole family: kids, photos, posts, invites and messages. Hangouts you had with another family stay in their history, but your photos are removed. This can’t be undone.

Block a family, or report a problem

Tap 🚩 next to a family (👪 Family & people → Other families, a class list, or Chat options). To report one message, tap it in the chat. To report a photo, open it and tap 🚩 Report.

If a child is in danger, call 911 first.

Download our family’s data

⚙️ Settings → 📦 Your family’s data → Download our data. You get one file with your family, kids, posts, hangouts, invites and messages. It never includes passwords or other families’ private details.

❓ Common questions

Why don’t I get notifications on my iPhone?
  1. Add KiddoCue to your Home Screen (see above) and open it from there, not from Safari.
  2. ⚙️ Settings → Notifications → Turn on, and allow.
  3. Check iPhone Settings → Notifications → KiddoCue is on, and Focus / Do Not Disturb isn’t blocking it.
  4. Check your KiddoCue quiet hours.
Why did I have to log in again on the Home Screen app?

iPhone keeps Home Screen apps separate from Safari, so you log in once more there. After that it remembers you.

My calendar isn’t showing the latest hangouts

Calendars check for changes on their own schedule: Apple about every hour, Google every few hours. On iPhone you can speed it up in Settings → Calendar → Accounts → Fetch New Data. If you reset your calendar link, add it again.

I can’t see a family’s posts

You need to be connected (or in a class together, for class posts). Check 👪 Family & people → Other families. They may have sent the post only to certain families, or it may have ended.

A family left (or was removed from) my class group

They no longer see the class list, class posts or the class chat. If you’re connected with them directly, that connection stays.

The app looks old after an update

Close KiddoCue completely (swipe it away) and open it again.

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